Home Depot is the largest and most successful retailer of home improvement supplies in the United States. This is the go-to store for most American homeowners when they need construction products and equipment needed to execute tasks around their properties. It was founded on February 6, 1978, in Marietta, Georgia. Today, The Home Depot serves the United States(including Puerto Rico and the U.S Virgin Islands, Canada, and Mexico with approximately 2,296 locations.
The stores are built like warehouses and they have an average indoor retail space of 105,000 square feet. This is a significant increase from the 60,000 square feet stores they had initially. Also, the stores have gone from housing 25,000 products to having over 35,000 in stores and over a million products online. The company has approximately over 500,000 associates and made a revenue of 132.1 billion dollars in 2020. The two main categories of the company's customers are DIY customers and professional contractors.
In addition to the company's incredible range of products, millions of customers continue to choose The Home Depot due to its exceptional customer service. The company and its employees go to great lengths to bring their customers excellent value. One way in which they achieve this is the Home Depot Low Price Guarantee. This ensures customers that the products at Home Depot will always be cheaper than that of their competitors. Other incentives include a Customer Bill of Rights and free kids workshops. They are environmentally conscious too.